IT Business Consultant
Brian Parks
About Me
brian@brianparks.ca
(905) 933-9892
With two decades of experience in the IT industry and over five years of project management experience, I have honed my skills in troubleshooting, system administration, and network management. My extensive background includes working with diverse technologies and platforms, ensuring seamless operations and optimal performance for various organizations. I am adept at identifying and resolving technical issues, implementing efficient solutions, and providing exceptional support to end-users. My commitment to staying updated with the latest advancements in technology has enabled me to consistently deliver innovative and effective IT solutions.
Work Experience
2021 - Present
IT Consultant
Workplace Safety & Prevention Services
At WSPS, I demonstrate expertise and dedication in various roles, contributing to the company’s success. As a project manager, I efficiently oversee multiple projects, ensuring timely delivery and adherence to high-quality standards. In the realm of technical support, I provide invaluable assistance, resolving complex issues and enhancing the overall IT infrastructure.
I played a pivotal role in rolling out Microsoft Teams across the company, facilitating seamless communication and collaboration among employees. Additionally, I was instrumental in building robust policies and developing comprehensive intranet and SharePoint sites, which streamlined internal processes and improved information accessibility.
My commitment to innovation is evident through the training and implementation of AI tools, such as Microsoft Copilot, empowering multiple teams with advanced capabilities and driving productivity. My contributions have left a lasting positive impact on WSPS, showcasing a blend of technical prowess and strategic vision.
2020 - 2023
IT Consultant / Security Analyst
Intellitech Consulting
At Intellitech Consulting, as an IT consultant and security analyst my expertise in tech support allowed me to provide comprehensive assistance, resolving technical issues promptly and ensuring smooth operations. In the realm of development, I contributed to the creation, support and optimization of various software/web solutions. My focus on server security testing and penetration testing was instrumental in identifying vulnerabilities and fortifying defenses against potential threats.
2010 - Present
CEO & Developer
Local Website Design Inc.
At LWD, I thrived as the CEO and head developer, leading the company with a blend of strategic vision and technical expertise. As the CEO, I spearheaded business solutions that drove growth and innovation, ensuring the company’s competitive edge in the market. My role in project management involved overseeing various initiatives, coordinating teams, and ensuring timely and successful project completion. In the realm of development, I contributed to the creation and enhancement of software solutions, leveraging my technical skills to deliver high-quality products. Additionally, my focus on GUI design resulted in user-friendly and visually appealing interfaces, enhancing the overall user experience. My leadership and technical contributions at LWD have significantly propelled the company’s success, showcasing a unique combination of business acumen and development prowess.
Education
1997 - 2001
English Literature & Computer Science
Brock University - St. Catharines, On., CAN
Skills & Expertise
AI Analyst & Developer
My latest passion includes my work as an AI Analyst. I have successfully overseen the implementation of AI systems, ensuring they align with several company’s strategic goals and drive innovation. My roles have involved training staff on new AI systems and processes, empowering them with the knowledge and skills to leverage AI technology effectively. I have been instrumental in building comprehensive AI policies and standards, which provided a robust framework for responsible and efficient AI usage. By optimizing business operations using AI, I have been able to help significantly lower tech spending while delivering better results and insightful statistics for analysis. My contributions have enhanced technological capabilities and strategic vision, showcasing a blend of technical expertise and leadership.
IT Business Analysis
My current career endeavours see me under this roll the most often. I am able to pull from my years of experience in Owning/Operating a development business, as well as consulting for several large and diverse corporations spanning several different years as the technology changed and grew around me.
I share a passion for optimizing corporations through business solutions using technology and modern strategies and solutions.
Developer
I entered the business world as a developer with experience since university in many languages over the years. Languages such as PHP, C++, Java, JS, etc.
Languages have changed over the years but keeping current and proficient has been a passion of mine, even though I typically don’t get my hands dirty too often these days.
IT Architect
One of my favorite roles. I have had almost 10 years of experience providing, managing and optimizing business solutions.
Ensuring that the organization’s IT systems comply with relevant regulations and standards, such as GDPR, HIPAA, or industry-specific guidelines.
Project Manager
I have been a project manager for over 15 years with experience managing many different types of projects within different business sectors.
Examples of these would include managing development projects of Apps, server and database upgrades, roll out of and training of new software across corporations. I use certain tools like MS Planner and a new online system called ClickUp! to help provide controlled structure and visual deadline guidance.
Tech Support Engineer
I have been a Tech support engineer for over 20 years across several different organizations.
I followed the ITIL support structure but have most recently seen more businesses following more flexible systems such as KCS which I have found seems to fit more businesses better as it is less rigid.
UI Designer
As a website/graphic designer in the early stages of my career I was able to design, test and support the development of many programs and interfaces.
I use the experience from this in several ways in the BA part of my career as the experience of how interfaces can inhibit a workflow often is a kin to the process and the work flow itself.
I worked with Brian on numerous IT projects, including developing new virtual training standards (Microsoft Teams) and generative AI end-user training (ChatGPT and Microsoft Copilot). Brian consistently delivers high-quality work, demonstrating exceptional attention to detail and an unwavering commitment to excellence. One of Brian’s defining qualities is his remarkable responsiveness, always ensuring that tasks are completed promptly and efficiently. It has been an absolute pleasure collaborating with him, and I am confident that his contributions will be an asset to any team.
Languages I am Proficient In